Live AI front desk · 24/7

The AI front desk for every healthcare practice.

PilotPractice's voice and text AI answers every call and message, books appointments straight into your EMR, and follows up with patients automatically — more accurate than any solution on the market, and HIPAA-compliant to the core.

No credit card Live in under a day Cancel anytime
PilotPractice AI
Front Desk · answering now
▶ Hear a real call
Tap to hear PilotPractice answer a live call
0:00 / 0:32
Real production call · patient details changed for HIPAA · ~400ms response latency
24/7
Always answering — nights, weekends & lunch
~400ms
Response time — faster than a human
100%
Of calls & texts picked up
50+
EHR/PMS systems integrated
Hear it in action

Every call. Every scenario. Handled.

Real, unedited calls handled by PilotPractice voice AI in production. Patient details changed for HIPAA — everything else is exactly how it sounded on the line.

🗓️ New-patient booking

Pulls the live schedule, confirms insurance, books in real time.

0:42

🎯 Qualifying a new lead

Asks your screening questions, captures intent, budget and insurance, then routes the hot leads to your team.

0:31

❓ "Do you take Blue Cross PPO?"

Answers from your live insurance list, offers to verify benefits.

0:18

🌙 After-hours triage

Walks through the urgency protocol, books same-day or routes to on-call.

0:55

Real call · real EMR lookup · zero humans in the loop. Want to stump it? Call our live demo line →

SMS Texting AI

Patients text.
Your AI texts back — and books it.

The fastest-growing channel in healthcare isn't the phone — it's the text thread. PilotPractice holds a real conversation over SMS, answers questions, and writes the appointment straight into your schedule. No app, no portal, no waiting on hold.

  • Conversational, not canned. Understands free-text the way a great front-desk hire would.
  • Books in your EMR. Reschedules, confirms and cancels — synced to your live calendar.
  • Recovers no-shows. Automated reminders and one-tap rebooking bring patients back.
  • Picks up where the call left off. Same patient context across voice and text.
See the SMS AI live
PilotPractice · Westside Dermatology
AI front desk · replies in seconds
Hi, do you have anything to get a mole looked at this week?
Hi! Yes — Dr. Nguyen has Thursday 2:00pm or Friday 10:30am for a skin check. Which works?
Friday please
You're booked Fri 10:30 with Dr. Nguyen ✅ Is your Aetna plan still your insurance on file?
Yes that's right
Perfect — I've sent your intake form by text. Fill it out before Friday and you'll skip the waiting-room paperwork. See you then! 👋
ROI calculator

See how fast it pays for itself.

Every missed, after-hours and overflow call is a patient who booked somewhere else. Move the sliders to your numbers.

Your practice

After-hours, lunch, overflow, and rings that go to voicemail.
First visit or the lifetime value of a new patient.
PilotPractice answers 100% — this is how many convert.
Revenue you're leaving on the table
$21,800
≈ $262,000 recovered per year
Pays for itself 43× over
Appointments recovered / mo61
Revenue recovered / mo$21,800
PilotPractice cost / mo– $499
Net gain / mo$21,300
Estimate only, for illustration. Based on your inputs above — actual results vary by specialty, payer mix and call volume.
Start capturing those calls — free for 30 days
Inbound + outbound

It doesn't just answer. It reaches out.

One AI that picks up every inbound call and text — and proactively calls and texts patients to fill your schedule, recover no-shows and bring people back.

Inbound — every call & text answered

  • Book, reschedule & cancel in your live schedule
  • Insurance, hours & pre-visit questions
  • Triage by urgency & route to the right place
  • New-patient intake & refill requests
  • Warm-transfer to staff with full context

Outbound — the AI reaches out first

  • Appointment reminders & confirmations
  • No-show & recall win-back campaigns
  • Waitlist fill the moment a slot opens
  • Mass reschedule when a provider is out
  • Post-visit follow-up, reviews & balance reminders
Integrations

Plugs into the EHR/PMS you already run.

We officially integrate with 50+ EHR, EMR and practice-management systems across medical, dental, optometry, veterinary and wellness — reading your live schedule and writing back in real time. No rip-and-replace.

at
athenahealth
Medical EHR
eC
eClinicalWorks
Medical EHR
NG
NextGen
Medical EHR
AM
AdvancedMD
Medical EHR
dc
drchrono
Medical EHR
MM
ModMed
Specialty EHR
Nx
Nextech
Specialty EHR
Cl
Compulink
Specialty EHR
Dx
Dentrix
Dental PMS
DA
Dentrix Ascend
Dental PMS
Dn
Denticon
Dental PMS
OD
Open Dental
Dental PMS
CD
Curve Dental
Dental PMS
Ey
Eyefinity
Optometry
eV
ezyVet
Veterinary
Mb
Mindbody
Wellness
…and the full list of systems we officially integrate with
Medical & Specialty EHR
athenahealthAdvancedMDeClinicalWorksNextGen Healthcaredrchrono by EverHealthModMedNextechCompulinkMacPracticeTotalMDTRAKnetPulseComplete Clinic SoftwareAdvantage+4D EMR
Dental & Orthodontics
DentrixDentrix AscendDenticonEaglesoftOpen DentalCurve DentalCarestream DentalDentiMaxDentalEMRDolphinOrtho2Ortho2 EdgePractice-WebPracticeWorksEDDSONDSNCloud 9 SoftwareFuseCrossfire
Optometry & Eyecare
EyefinityMaxiMeyesCrystal PMOD Link
Veterinary
AVImarkClienTraxDaySmart VetDVMAXezyVetHVMSImproMedInfiniteVTNaVetorPROVET CloudIDEXX Neo
Wellness & Med Spa
MindbodyBooker by Mindbody

Don't see your system above? That list is what we integrate with today — but it's always growing, and there's a good chance we can connect yours too. Tell us what you run and we'll confirm.

Check your EMR & request an integration
For every practice

Built for every kind of healthcare practice.

The AI learns your providers, services, insurance accepted, hours and triage rules automatically — so it speaks your specialty from day one.

Live in under a day

Three steps. We do the work.

1

Connect your EMR

One-click OAuth or guided setup. PilotPractice reads your providers, services, hours and insurance list automatically.

2

Forward your number

Port or forward your line and turn on texting — we handle all the telecom. Nothing changes for your patients.

3

Go live

Most practices are answering real calls and texts within 24 hours. You watch it ring.

100%
of calls & texts answered — 24/7
~400ms
response latency — faster than a human
30–40%
more booked appointments in 60 days
99.2%
intent accuracy on common front-desk calls
Built for healthcare

Compliant to the core.

Every call and text is encrypted, logged and audit-ready. Security isn't a feature — it's the foundation.

HIPAA Compliant SOC 2 Type II BAA included Full transcripts & recordings

Try it free for 30 days.

Full access. Every integration. No credit card. If it doesn't book you more appointments than it costs, walk away.

Setup takes one call. We do the work — you watch it ring.