PilotPractice's voice and text AI is the always-on receptionist for pediatric practices — it answers every patient call and message, books straight into Office Practicum, athenahealth and PCC, and follows up automatically. More accurate than any answering service, and HIPAA-compliant to the core.
Pediatric call volume spikes exactly when the front desk isn't ready for it — the 7am rush of feverish kids, the after-school surge, the evening worry calls. A parent who can't get through for a sick visit ends up at urgent care or the ER, and your practice loses the visit and the continuity of care.
PilotPractice's pediatric voice AI answers every parent call instantly. It books same-day sick visits and schedules well-child checks and vaccine visits into Office Practicum, athenahealth or PCC, and answers insurance and hours questions from your live data.
For after-hours symptom calls it walks parents through your nurse-triage protocol and routes urgent cases to your on-call provider. It also runs well-visit and immunization recalls — so kids stay on schedule and your panel stays booked.
Real, unedited calls handled by PilotPractice's pediatric voice AI in production. Patient details changed for HIPAA — everything else is exactly how it sounded on the line.
Books the same-day sick visit, confirms insurance, and gets worried parents in fast.
Schedules well-child checks and vaccine visits on the recommended cadence.
Answers from your live plan list and offers to verify benefits.
Walks parents through your nurse-triage protocol and routes urgent symptoms to the on-call provider.
Real call · real EMR lookup · zero humans in the loop. Want to stump it? Call our live demo line →
The fastest-growing channel in healthcare isn't the phone — it's the text thread. PilotPractice holds a real conversation over SMS, answers questions, and writes the appointment straight into your schedule. No app, no portal, no waiting on hold.
Every missed, after-hours and overflow call is a patient who booked somewhere else. Move the sliders to your numbers.
One AI that picks up every inbound call and text — and proactively calls and texts patients to fill your schedule, recover no-shows and bring people back.
We officially integrate with Office Practicum, athenahealth, eClinicalWorks, PCC and 50+ pediatric and medical EHR systems — reading your live schedule and writing back in real time. No rip-and-replace.
Don't see your system above? That list is what we integrate with today — but it's always growing, and there's a good chance we can connect yours too. Tell us what you run and we'll confirm.
Check your EMR & request an integrationThe same AI runs the front desk for practices across healthcare — each one trained on its own providers, services, insurance and scheduling rules. Explore your specialty:
One-click OAuth or guided setup. PilotPractice reads your providers, services, hours and insurance list automatically.
Port or forward your line and turn on texting — we handle all the telecom. Nothing changes for your patients.
Most practices are answering real calls and texts within 24 hours. You watch it ring.
Every call and text is encrypted, logged and audit-ready. Security isn't a feature — it's the foundation.
Full access. Every integration. No credit card. If it doesn't book you more appointments than it costs, walk away.
Setup takes one call. We do the work — you watch it ring.
