Live AI front desk for dermatology · 24/7

The AI front desk for dermatology practices.

PilotPractice's voice and text AI is the always-on receptionist for dermatology practices — it answers every patient call and message, books straight into ModMed, Nextech and EZDERM, and follows up automatically. More accurate than any answering service, and HIPAA-compliant to the core.

No credit card Live in under a day Cancel anytime
PilotPractice AI
Front Desk · answering now
▶ Hear a real call
Tap to hear PilotPractice answer a live call
0:00 / 0:32
Real production call · patient details changed for HIPAA · ~400ms response latency
24/7
Always answering — nights, weekends & lunch
~400ms
Response time — faster than a human
100%
Of calls & texts picked up
50+
EHR/PMS systems integrated
Why dermatology practices choose AI

Medical and cosmetic calls, answered the moment they ring.

Dermatology runs two front desks at once — medical patients with rashes, lesions and skin-cancer screenings, and cosmetic clients pricing Botox, fillers and laser. One team can't keep both lines covered, and the cosmetic caller who lands in voicemail simply books with the med spa down the street.

PilotPractice's dermatology voice AI answers every call on the first ring. It reads your live schedule in ModMed, Nextech or EZDERM, books the new-patient skin check or the cosmetic consult into the right provider, and captures the details your team needs before the visit.

It knows your accepted plans, so it answers insurance questions accurately, quotes cosmetic pricing from your menu, qualifies high-value aesthetic leads, and texts the intake form ahead of time. Medical urgencies get triaged to your protocol; everything else gets booked.

Hear it in action

Every call. Every scenario. Handled.

Real, unedited calls handled by PilotPractice's dermatology voice AI in production. Patient details changed for HIPAA — everything else is exactly how it sounded on the line.

🗓️ New-patient skin check

Pulls the live schedule, confirms insurance, and books the new-patient skin exam in real time.

0:42

✨ Cosmetic consult inquiry

Captures interest in Botox, fillers or laser, quotes from your menu, and books the consult — or routes the lead to your team.

0:31

❓ "Do you take Blue Cross PPO?"

Answers from your live insurance list and offers to verify benefits before the visit.

0:18

🌙 After-hours rash or reaction

Triages urgency, books the soonest medical visit, and routes true emergencies to your on-call provider.

0:55

Real call · real EMR lookup · zero humans in the loop. Want to stump it? Call our live demo line →

SMS Texting AI

Patients text.
Your AI texts back — and books it.

The fastest-growing channel in healthcare isn't the phone — it's the text thread. PilotPractice holds a real conversation over SMS, answers questions, and writes the appointment straight into your schedule. No app, no portal, no waiting on hold.

  • Conversational, not canned. Understands free-text the way a great front-desk hire would.
  • Books in your EMR. Reschedules, confirms and cancels — synced to your live calendar.
  • Recovers no-shows. Automated reminders and one-tap rebooking bring patients back.
  • Picks up where the call left off. Same patient context across voice and text.
See the SMS AI live
PilotPractice · Westside Dermatology
AI front desk · replies in seconds
Hi, do you have anything to get a mole looked at this week?
Hi! Yes — Dr. Nguyen has Thursday 2:00pm or Friday 10:30am for a skin check. Which works?
Friday please
You're booked Fri 10:30 with Dr. Nguyen ✅ Is your Aetna plan still your insurance on file?
Yes that's right
Perfect — I've sent your intake form by text. Fill it out before Friday and you'll skip the waiting-room paperwork. See you then! 👋
ROI calculator

See how fast it pays for itself.

Every missed, after-hours and overflow call is a patient who booked somewhere else. Move the sliders to your numbers.

Your practice

After-hours, lunch, overflow, and rings that go to voicemail.
First visit or the lifetime value of a new patient.
PilotPractice answers 100% — this is how many convert.
Revenue you're leaving on the table
$21,800
≈ $262,000 recovered per year
Pays for itself 43× over
Appointments recovered / mo61
Revenue recovered / mo$21,800
PilotPractice cost / mo– $499
Net gain / mo$21,300
Estimate only, for illustration. Based on your inputs above — actual results vary by specialty, payer mix and call volume.
Start capturing those calls — free for 30 days
Inbound + outbound

It doesn't just answer. It reaches out.

One AI that picks up every inbound call and text — and proactively calls and texts patients to fill your schedule, recover no-shows and bring people back.

Inbound — every call & text answered

  • Book, reschedule & cancel in your live schedule
  • Insurance, hours & pre-visit questions
  • Triage by urgency & route to the right place
  • New-patient intake & refill requests
  • Warm-transfer to staff with full context

Outbound — the AI reaches out first

  • Appointment reminders & confirmations
  • No-show & recall win-back campaigns
  • Waitlist fill the moment a slot opens
  • Mass reschedule when a provider is out
  • Post-visit follow-up, reviews & balance reminders
Integrations

Plugs into the EHR/PMS you already run.

We officially integrate with ModMed, Nextech, EZDERM, EMA and 50+ dermatology and medical EHR systems — reading your live schedule and writing back in real time. No rip-and-replace.

at
athenahealth
Medical EHR
eC
eClinicalWorks
Medical EHR
NG
NextGen
Medical EHR
AM
AdvancedMD
Medical EHR
dc
drchrono
Medical EHR
MM
ModMed
Specialty EHR
Nx
Nextech
Specialty EHR
Cl
Compulink
Specialty EHR
Dx
Dentrix
Dental PMS
DA
Dentrix Ascend
Dental PMS
Dn
Denticon
Dental PMS
OD
Open Dental
Dental PMS
CD
Curve Dental
Dental PMS
Ey
Eyefinity
Optometry
eV
ezyVet
Veterinary
Mb
Mindbody
Wellness
…and the full list of systems we officially integrate with
Medical & Specialty EHR
athenahealthAdvancedMDeClinicalWorksNextGen Healthcaredrchrono by EverHealthModMedNextechCompulinkMacPracticeTotalMDTRAKnetPulseComplete Clinic SoftwareAdvantage+4D EMR
Dental & Orthodontics
DentrixDentrix AscendDenticonEaglesoftOpen DentalCurve DentalCarestream DentalDentiMaxDentalEMRDolphinOrtho2Ortho2 EdgePractice-WebPracticeWorksEDDSONDSNCloud 9 SoftwareFuseCrossfire
Optometry & Eyecare
EyefinityMaxiMeyesCrystal PMOD Link
Veterinary
AVImarkClienTraxDaySmart VetDVMAXezyVetHVMSImproMedInfiniteVTNaVetorPROVET CloudIDEXX Neo
Wellness & Med Spa
MindbodyBooker by Mindbody

Don't see your system above? That list is what we integrate with today — but it's always growing, and there's a good chance we can connect yours too. Tell us what you run and we'll confirm.

Check your EMR & request an integration
For every practice

Dermatology is just the start.

The same AI runs the front desk for practices across healthcare — each one trained on its own providers, services, insurance and scheduling rules. Explore your specialty:

Live in under a day

Three steps. We do the work.

1

Connect your EMR

One-click OAuth or guided setup. PilotPractice reads your providers, services, hours and insurance list automatically.

2

Forward your number

Port or forward your line and turn on texting — we handle all the telecom. Nothing changes for your patients.

3

Go live

Most practices are answering real calls and texts within 24 hours. You watch it ring.

100%
of calls & texts answered — 24/7
~400ms
response latency — faster than a human
30–40%
more booked appointments in 60 days
99.2%
intent accuracy on common front-desk calls
Built for healthcare

Compliant to the core.

Every call and text is encrypted, logged and audit-ready. Security isn't a feature — it's the foundation.

HIPAA Compliant SOC 2 Type II BAA included Full transcripts & recordings
Dermatology voice AI — FAQ

Questions dermatology practices ask.

Does it work with ModMed, Nextech and EZDERM?
Yes. PilotPractice reads and writes your live schedule in ModMed (EMA), Nextech, EZDERM and 50+ other dermatology and medical systems, booking into the correct provider in real time.
Can it handle both medical and cosmetic calls?
Yes. It books medical visits like skin checks and lesion evaluations, and it also quotes and books cosmetic consults for Botox, fillers and laser from your service menu.
Will it qualify cosmetic leads?
Yes. It captures the treatment of interest and budget, screens for candidacy, and routes high-value aesthetic leads to your team so none slip away to a competitor.
What happens with an urgent skin reaction after hours?
It follows your triage protocol, books the soonest medical visit when appropriate, and routes true emergencies to your on-call provider — nights and weekends included.
How fast can our dermatology practice go live?
Most practices are live within 24 hours. We connect your EHR, forward or port your number, and turn on texting — nothing changes for your patients.

Try it free for 30 days.

Full access. Every integration. No credit card. If it doesn't book you more appointments than it costs, walk away.

Setup takes one call. We do the work — you watch it ring.