PilotPractice's voice and text AI is the always-on receptionist for dental practices — it answers every patient call and message, books straight into Dentrix, Open Dental and Denticon, and follows up automatically. More accurate than any answering service, and HIPAA-compliant to the core.
On a busy day your front desk is checking in patients, working the recall list and chasing insurance — and the phone keeps ringing. Every call that rolls to voicemail is usually a new patient who simply dials the next dentist on Google. Missed-call rates at dental offices routinely run north of 30%, and most of those callers never try a second time.
PilotPractice's dental voice AI answers on the first ring, day or night. It speaks naturally, reads your live schedule from Dentrix, Open Dental, Denticon or Eaglesoft, and books the new-patient exam, hygiene recall or emergency visit straight into the right column — no message slips, no callbacks, no double-booking.
It also knows your plans, so it can answer “Do you take Delta Dental?” from your real accepted-insurance list, qualify high-value cases like implants and Invisalign, text the intake form ahead of the visit, and warm-transfer to your team when a human is genuinely needed. Your staff stops living on the phone and gets back to the patient in the chair.
Real, unedited calls handled by PilotPractice's dental voice AI in production. Patient details changed for HIPAA — everything else is exactly how it sounded on the line.
Pulls the live schedule, confirms dental insurance, and books the new-patient exam in real time.
Screens callers for high-value treatment — implants, Invisalign, cosmetic — captures insurance, then routes the hot leads to your team.
Answers from your live insurance list and offers to verify benefits.
Walks through the urgency protocol, books same-day or routes to the on-call dentist.
Real call · real EMR lookup · zero humans in the loop. Want to stump it? Call our live demo line →
The fastest-growing channel in healthcare isn't the phone — it's the text thread. PilotPractice holds a real conversation over SMS, answers questions, and writes the appointment straight into your schedule. No app, no portal, no waiting on hold.
Every missed, after-hours and overflow call is a patient who booked somewhere else. Move the sliders to your numbers.
One AI that picks up every inbound call and text — and proactively calls and texts patients to fill your schedule, recover no-shows and bring people back.
We officially integrate with Dentrix, Dentrix Ascend, Open Dental, Denticon, Eaglesoft, Curve Dental and 50+ dental and medical practice-management systems — reading your live schedule and writing back in real time. No rip-and-replace.
Don't see your system above? That list is what we integrate with today — but it's always growing, and there's a good chance we can connect yours too. Tell us what you run and we'll confirm.
Check your EMR & request an integrationThe same AI runs the front desk for practices across healthcare — each one trained on its own providers, services, insurance and scheduling rules. Explore your specialty:
One-click OAuth or guided setup. PilotPractice reads your providers, services, hours and insurance list automatically.
Port or forward your line and turn on texting — we handle all the telecom. Nothing changes for your patients.
Most practices are answering real calls and texts within 24 hours. You watch it ring.
Every call and text is encrypted, logged and audit-ready. Security isn't a feature — it's the foundation.
Full access. Every integration. No credit card. If it doesn't book you more appointments than it costs, walk away.
Setup takes one call. We do the work — you watch it ring.
