Live AI front desk for plastic surgery · 24/7

The AI front desk for plastic surgery practices.

PilotPractice's voice and text AI is the always-on receptionist for plastic surgery practices — it answers every patient call and message, books straight into Nextech, Symplast and PatientNow, and follows up automatically. More accurate than any answering service, and HIPAA-compliant to the core.

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PilotPractice AI
Front Desk · answering now
▶ Hear a real call
Tap to hear PilotPractice answer a live call
0:00 / 0:32
Real production call · patient details changed for HIPAA · ~400ms response latency
24/7
Always answering — nights, weekends & lunch
~400ms
Response time — faster than a human
100%
Of calls & texts picked up
50+
EHR/PMS systems integrated
Why plastic surgery practices choose AI

A single surgical consult can be worth thousands. Don't let it hit voicemail.

In plastic surgery, the economics of a missed call are brutal — one surgical consult can be worth thousands, and these leads shop multiple practices. A prospective patient who reaches voicemail after hours books a consult with the surgeon who answered.

PilotPractice's plastic surgery voice AI answers every inquiry instantly. It captures the procedure of interest, timeline and budget, screens for candidacy, and books the consultation into Nextech, Symplast or PatientNow — routing serious surgical leads straight to your patient coordinator.

Because high-value consults are easy to no-show, the AI can collect a consult fee or deposit when it books, send the pre-consult questionnaire, and follow up on leads that didn't book. Your coordinator spends time on qualified patients, not phone tag.

Hear it in action

Every call. Every scenario. Handled.

Real, unedited calls handled by PilotPractice's plastic surgery voice AI in production. Patient details changed for HIPAA — everything else is exactly how it sounded on the line.

💎 Consult inquiry

Captures the procedure of interest and timeline, quotes consult fees, and books the consultation.

0:42

🎯 Qualifying a high-value lead

Screens for procedure, budget and candidacy, and routes serious surgical leads straight to your coordinator.

0:31

💳 Securing the consult

Confirms the appointment and collects the consult fee or deposit to protect your surgeon's calendar.

0:18

🌙 After-hours inquiry

Answers procedure and pricing questions and books the consult — nights and weekends.

0:55

Real call · real EMR lookup · zero humans in the loop. Want to stump it? Call our live demo line →

SMS Texting AI

Patients text.
Your AI texts back — and books it.

The fastest-growing channel in healthcare isn't the phone — it's the text thread. PilotPractice holds a real conversation over SMS, answers questions, and writes the appointment straight into your schedule. No app, no portal, no waiting on hold.

  • Conversational, not canned. Understands free-text the way a great front-desk hire would.
  • Books in your EMR. Reschedules, confirms and cancels — synced to your live calendar.
  • Recovers no-shows. Automated reminders and one-tap rebooking bring patients back.
  • Picks up where the call left off. Same patient context across voice and text.
See the SMS AI live
PilotPractice · Refined Plastic Surgery
AI front desk · replies in seconds
Hi, I'm interested in a breast augmentation consult — how does that work?
Hi! Dr. Maren offers in-person and virtual consults. There's a $100 consult fee applied to your procedure. Tuesday 1:00pm or Thursday 4:00pm?
Thursday works
Great — I'll book Thursday 4:00 with Dr. Maren ✅ I can text a secure link for the $100 consult fee to confirm. Okay?
Yes, go ahead
Sent! Once it's paid your consult is locked in. I've also texted our pre-consult questionnaire 👋
ROI calculator

See how fast it pays for itself.

Every missed, after-hours and overflow call is a patient who booked somewhere else. Move the sliders to your numbers.

Your practice

After-hours, lunch, overflow, and rings that go to voicemail.
First visit or the lifetime value of a new patient.
PilotPractice answers 100% — this is how many convert.
Revenue you're leaving on the table
$21,800
≈ $262,000 recovered per year
Pays for itself 43× over
Appointments recovered / mo61
Revenue recovered / mo$21,800
PilotPractice cost / mo– $499
Net gain / mo$21,300
Estimate only, for illustration. Based on your inputs above — actual results vary by specialty, payer mix and call volume.
Start capturing those calls — free for 30 days
Inbound + outbound

It doesn't just answer. It reaches out.

One AI that picks up every inbound call and text — and proactively calls and texts patients to fill your schedule, recover no-shows and bring people back.

Inbound — every call & text answered

  • Book, reschedule & cancel in your live schedule
  • Insurance, hours & pre-visit questions
  • Triage by urgency & route to the right place
  • New-patient intake & refill requests
  • Warm-transfer to staff with full context

Outbound — the AI reaches out first

  • Appointment reminders & confirmations
  • No-show & recall win-back campaigns
  • Waitlist fill the moment a slot opens
  • Mass reschedule when a provider is out
  • Post-visit follow-up, reviews & balance reminders
Integrations

Plugs into the EHR/PMS you already run.

We officially integrate with Nextech, Symplast, PatientNow, ModMed and 50+ aesthetic and medical systems — reading your live schedule and writing back in real time. No rip-and-replace.

at
athenahealth
Medical EHR
eC
eClinicalWorks
Medical EHR
NG
NextGen
Medical EHR
AM
AdvancedMD
Medical EHR
dc
drchrono
Medical EHR
MM
ModMed
Specialty EHR
Nx
Nextech
Specialty EHR
Cl
Compulink
Specialty EHR
Dx
Dentrix
Dental PMS
DA
Dentrix Ascend
Dental PMS
Dn
Denticon
Dental PMS
OD
Open Dental
Dental PMS
CD
Curve Dental
Dental PMS
Ey
Eyefinity
Optometry
eV
ezyVet
Veterinary
Mb
Mindbody
Wellness
…and the full list of systems we officially integrate with
Medical & Specialty EHR
athenahealthAdvancedMDeClinicalWorksNextGen Healthcaredrchrono by EverHealthModMedNextechCompulinkMacPracticeTotalMDTRAKnetPulseComplete Clinic SoftwareAdvantage+4D EMR
Dental & Orthodontics
DentrixDentrix AscendDenticonEaglesoftOpen DentalCurve DentalCarestream DentalDentiMaxDentalEMRDolphinOrtho2Ortho2 EdgePractice-WebPracticeWorksEDDSONDSNCloud 9 SoftwareFuseCrossfire
Optometry & Eyecare
EyefinityMaxiMeyesCrystal PMOD Link
Veterinary
AVImarkClienTraxDaySmart VetDVMAXezyVetHVMSImproMedInfiniteVTNaVetorPROVET CloudIDEXX Neo
Wellness & Med Spa
MindbodyBooker by Mindbody

Don't see your system above? That list is what we integrate with today — but it's always growing, and there's a good chance we can connect yours too. Tell us what you run and we'll confirm.

Check your EMR & request an integration
For every practice

Plastic Surgery is just the start.

The same AI runs the front desk for practices across healthcare — each one trained on its own providers, services, insurance and scheduling rules. Explore your specialty:

Live in under a day

Three steps. We do the work.

1

Connect your EMR

One-click OAuth or guided setup. PilotPractice reads your providers, services, hours and insurance list automatically.

2

Forward your number

Port or forward your line and turn on texting — we handle all the telecom. Nothing changes for your patients.

3

Go live

Most practices are answering real calls and texts within 24 hours. You watch it ring.

100%
of calls & texts answered — 24/7
~400ms
response latency — faster than a human
30–40%
more booked appointments in 60 days
99.2%
intent accuracy on common front-desk calls
Built for healthcare

Compliant to the core.

Every call and text is encrypted, logged and audit-ready. Security isn't a feature — it's the foundation.

HIPAA Compliant SOC 2 Type II BAA included Full transcripts & recordings
Plastic Surgery voice AI — FAQ

Questions plastic surgery practices ask.

Does it integrate with Nextech, Symplast and PatientNow?
Yes. PilotPractice reads and writes your live schedule in Nextech, Symplast, PatientNow, ModMed and 50+ other aesthetic and medical systems in real time.
Will it qualify high-value surgical leads?
Yes. It captures the procedure, timeline, budget and candidacy details, and routes serious surgical leads straight to your patient coordinator — while booking the consult.
Can it collect consult fees or deposits?
Yes. When it books a consult it can text a secure link to collect a consult fee or deposit, protecting your surgeon's calendar from no-shows.
Does it handle both surgical and non-surgical inquiries?
Yes. It books surgical consultations and non-surgical aesthetic appointments, quoting from your menu and routing as you direct.
How fast can our practice go live?
Most practices are live within 24 hours. We connect your EHR, forward or port your number, and turn on texting — nothing changes for your patients.

Try it free for 30 days.

Full access. Every integration. No credit card. If it doesn't book you more appointments than it costs, walk away.

Setup takes one call. We do the work — you watch it ring.