Live AI front desk for med spa · 24/7

The AI front desk for med spas.

PilotPractice's voice and text AI is the always-on receptionist for med spas — it answers every patient call and message, books straight into Aesthetics Pro, Boulevard and Mindbody, and follows up automatically. More accurate than any answering service, and HIPAA-compliant to the core.

No credit card Live in under a day Cancel anytime
PilotPractice AI
Front Desk · answering now
▶ Hear a real call
Tap to hear PilotPractice answer a live call
0:00 / 0:32
Real production call · patient details changed for HIPAA · ~400ms response latency
24/7
Always answering — nights, weekends & lunch
~400ms
Response time — faster than a human
100%
Of calls & texts picked up
50+
EHR/PMS systems integrated
Why med spas choose AI

Every missed call is a booked treatment that went to a competitor.

Med spa clients are high-intent and price-aware — they call asking what Botox costs and whether you have an opening this weekend. If your front desk is mid-treatment and the call goes to voicemail, that client books with the next spa on Instagram before you ever call back.

PilotPractice's med spa voice AI answers instantly, quotes treatments and packages from your menu, and books straight into Aesthetics Pro, Boulevard, Mindbody or Vagaro. It captures the treatment of interest and budget, screens candidacy, and routes high-value consults to your team.

Because aesthetic clients book — and ghost — at high rates, the AI can collect a card on file or deposit when it books, send confirmations and reminders, and run win-back texts to fill last-minute openings. Your phone stops costing you bookings.

Hear it in action

Every call. Every scenario. Handled.

Real, unedited calls handled by PilotPractice's med spa voice AI in production. Patient details changed for HIPAA — everything else is exactly how it sounded on the line.

💉 Booking a treatment

Pulls the live schedule and books Botox, filler, facials or laser into the right provider in real time.

0:42

🎯 Qualifying a new lead

Captures the treatment they want and their budget, screens candidacy, and routes high-value consults to your team.

0:31

💳 Locking in the booking

Confirms the appointment and collects a card on file or deposit to cut no-shows.

0:18

🌙 After-hours pricing question

Answers pricing and package questions from your menu and books the consult — nights and weekends.

0:55

Real call · real EMR lookup · zero humans in the loop. Want to stump it? Call our live demo line →

SMS Texting AI

Patients text.
Your AI texts back — and books it.

The fastest-growing channel in healthcare isn't the phone — it's the text thread. PilotPractice holds a real conversation over SMS, answers questions, and writes the appointment straight into your schedule. No app, no portal, no waiting on hold.

  • Conversational, not canned. Understands free-text the way a great front-desk hire would.
  • Books in your EMR. Reschedules, confirms and cancels — synced to your live calendar.
  • Recovers no-shows. Automated reminders and one-tap rebooking bring patients back.
  • Picks up where the call left off. Same patient context across voice and text.
See the SMS AI live
PilotPractice · Glow Aesthetics
AI front desk · replies in seconds
Hi! How much is Botox and do you have anything this weekend?
Hi! Botox is $12/unit and Saturday 11:00am is open with our injector. Want me to hold it?
Yes please
Booked Sat 11:00 ✅ We take a $50 deposit to hold cosmetic appointments — I can text a secure link. Okay?
Sure
Sent! Once it's paid you're all set. We'll text a reminder the day before 👋
ROI calculator

See how fast it pays for itself.

Every missed, after-hours and overflow call is a patient who booked somewhere else. Move the sliders to your numbers.

Your practice

After-hours, lunch, overflow, and rings that go to voicemail.
First visit or the lifetime value of a new patient.
PilotPractice answers 100% — this is how many convert.
Revenue you're leaving on the table
$21,800
≈ $262,000 recovered per year
Pays for itself 43× over
Appointments recovered / mo61
Revenue recovered / mo$21,800
PilotPractice cost / mo– $499
Net gain / mo$21,300
Estimate only, for illustration. Based on your inputs above — actual results vary by specialty, payer mix and call volume.
Start capturing those calls — free for 30 days
Inbound + outbound

It doesn't just answer. It reaches out.

One AI that picks up every inbound call and text — and proactively calls and texts patients to fill your schedule, recover no-shows and bring people back.

Inbound — every call & text answered

  • Book, reschedule & cancel in your live schedule
  • Insurance, hours & pre-visit questions
  • Triage by urgency & route to the right place
  • New-patient intake & refill requests
  • Warm-transfer to staff with full context

Outbound — the AI reaches out first

  • Appointment reminders & confirmations
  • No-show & recall win-back campaigns
  • Waitlist fill the moment a slot opens
  • Mass reschedule when a provider is out
  • Post-visit follow-up, reviews & balance reminders
Integrations

Plugs into the EHR/PMS you already run.

We officially integrate with Aesthetics Pro, Boulevard, Mindbody, Vagaro, Nextech and 50+ med spa and aesthetic booking systems — reading your live schedule and writing back in real time. No rip-and-replace.

at
athenahealth
Medical EHR
eC
eClinicalWorks
Medical EHR
NG
NextGen
Medical EHR
AM
AdvancedMD
Medical EHR
dc
drchrono
Medical EHR
MM
ModMed
Specialty EHR
Nx
Nextech
Specialty EHR
Cl
Compulink
Specialty EHR
Dx
Dentrix
Dental PMS
DA
Dentrix Ascend
Dental PMS
Dn
Denticon
Dental PMS
OD
Open Dental
Dental PMS
CD
Curve Dental
Dental PMS
Ey
Eyefinity
Optometry
eV
ezyVet
Veterinary
Mb
Mindbody
Wellness
…and the full list of systems we officially integrate with
Medical & Specialty EHR
athenahealthAdvancedMDeClinicalWorksNextGen Healthcaredrchrono by EverHealthModMedNextechCompulinkMacPracticeTotalMDTRAKnetPulseComplete Clinic SoftwareAdvantage+4D EMR
Dental & Orthodontics
DentrixDentrix AscendDenticonEaglesoftOpen DentalCurve DentalCarestream DentalDentiMaxDentalEMRDolphinOrtho2Ortho2 EdgePractice-WebPracticeWorksEDDSONDSNCloud 9 SoftwareFuseCrossfire
Optometry & Eyecare
EyefinityMaxiMeyesCrystal PMOD Link
Veterinary
AVImarkClienTraxDaySmart VetDVMAXezyVetHVMSImproMedInfiniteVTNaVetorPROVET CloudIDEXX Neo
Wellness & Med Spa
MindbodyBooker by Mindbody

Don't see your system above? That list is what we integrate with today — but it's always growing, and there's a good chance we can connect yours too. Tell us what you run and we'll confirm.

Check your EMR & request an integration
For every practice

Med Spa is just the start.

The same AI runs the front desk for practices across healthcare — each one trained on its own providers, services, insurance and scheduling rules. Explore your specialty:

Live in under a day

Three steps. We do the work.

1

Connect your EMR

One-click OAuth or guided setup. PilotPractice reads your providers, services, hours and insurance list automatically.

2

Forward your number

Port or forward your line and turn on texting — we handle all the telecom. Nothing changes for your patients.

3

Go live

Most practices are answering real calls and texts within 24 hours. You watch it ring.

100%
of calls & texts answered — 24/7
~400ms
response latency — faster than a human
30–40%
more booked appointments in 60 days
99.2%
intent accuracy on common front-desk calls
Built for healthcare

Compliant to the core.

Every call and text is encrypted, logged and audit-ready. Security isn't a feature — it's the foundation.

HIPAA Compliant SOC 2 Type II BAA included Full transcripts & recordings
Med Spa voice AI — FAQ

Questions med spas ask.

Does it integrate with Aesthetics Pro, Boulevard, Mindbody and Vagaro?
Yes. PilotPractice reads and writes your live schedule in Aesthetics Pro, Boulevard, Mindbody, Vagaro and 50+ med spa and medical systems, booking the right treatment with the right provider in real time.
Can it quote treatment and package pricing?
Yes. It answers pricing and package questions from your menu, explains treatments at a high level, and books the appointment or consult on the spot.
Can it collect deposits to reduce no-shows?
Yes. When it books, it can text a secure link to collect a card on file or a deposit, then send confirmations and reminders to keep the chair full.
Will it qualify and capture leads?
Yes. It captures the treatment of interest and budget, screens for candidacy, and routes high-value consults straight to your team so no lead slips away.
How fast can our med spa go live?
Most spas are live within 24 hours. We connect your booking software, forward or port your number, and turn on texting — nothing changes for your clients.

Try it free for 30 days.

Full access. Every integration. No credit card. If it doesn't book you more appointments than it costs, walk away.

Setup takes one call. We do the work — you watch it ring.