PilotPractice's voice and text AI is the always-on receptionist for physical therapy clinics — it answers every patient call and message, books straight into WebPT, Prompt and Jane, and follows up automatically. More accurate than any answering service, and HIPAA-compliant to the core.
Physical therapy clinics live on referrals and recurring visits. A new referral that can't get through books at the clinic next door, and patients who fall off their plan of care don't get better — and don't generate the visits your clinic counts on.
PilotPractice's physical therapy voice AI answers every call, captures the referral and script, confirms benefits and visit limits, and books the initial evaluation into WebPT, Prompt or Jane. Then it schedules the full plan-of-care series so patients leave with every visit on the calendar.
It answers authorization and visit-limit questions from your live data, manages reschedules to keep patients on track, and runs reminders and win-back texts to recover drop-off. Your front desk stops chasing scripts and your schedule stays full.
Real, unedited calls handled by PilotPractice's physical therapy voice AI in production. Patient details changed for HIPAA — everything else is exactly how it sounded on the line.
Captures the referral and script, confirms benefits and visit limits, and books the initial evaluation.
Books the full series of visits in the plan of care and manages reschedules to keep patients on track.
Answers from your live benefits data and explains authorization and visit limits.
Answers every call after hours and during treatment so no referral rolls to voicemail.
Real call · real EMR lookup · zero humans in the loop. Want to stump it? Call our live demo line →
The fastest-growing channel in healthcare isn't the phone — it's the text thread. PilotPractice holds a real conversation over SMS, answers questions, and writes the appointment straight into your schedule. No app, no portal, no waiting on hold.
Every missed, after-hours and overflow call is a patient who booked somewhere else. Move the sliders to your numbers.
One AI that picks up every inbound call and text — and proactively calls and texts patients to fill your schedule, recover no-shows and bring people back.
We officially integrate with WebPT, Prompt, Jane, Raintree, Clinicient and 50+ rehab and medical systems — reading your live schedule and writing back in real time. No rip-and-replace.
Don't see your system above? That list is what we integrate with today — but it's always growing, and there's a good chance we can connect yours too. Tell us what you run and we'll confirm.
Check your EMR & request an integrationThe same AI runs the front desk for practices across healthcare — each one trained on its own providers, services, insurance and scheduling rules. Explore your specialty:
One-click OAuth or guided setup. PilotPractice reads your providers, services, hours and insurance list automatically.
Port or forward your line and turn on texting — we handle all the telecom. Nothing changes for your patients.
Most practices are answering real calls and texts within 24 hours. You watch it ring.
Every call and text is encrypted, logged and audit-ready. Security isn't a feature — it's the foundation.
Full access. Every integration. No credit card. If it doesn't book you more appointments than it costs, walk away.
Setup takes one call. We do the work — you watch it ring.
