PilotPractice's voice and text AI is the always-on receptionist for orthopedic practices — it answers every patient call and message, books straight into athenahealth, Modernizing Medicine and Nextech, and follows up automatically. More accurate than any answering service, and HIPAA-compliant to the core.
Orthopedic practices route a complex mix of calls — acute injuries, referrals, imaging and post-op follow-ups — across sub-specialists like knee, shoulder, spine and hand. A front desk that can't get to the phone loses referrals, and a patient booked with the wrong specialist wastes a slot and a visit.
PilotPractice's orthopedic voice AI answers every call instantly. It captures the injury and referral, books with the right sub-specialist into athenahealth, ModMed or Nextech, and schedules X-rays, MRIs and post-op follow-ups with the correct prep.
It answers insurance, referral and authorization questions from your live data, triages acute injuries per your protocol, and runs follow-up and post-op reminders. The right patient lands on the right schedule, every time.
Real, unedited calls handled by PilotPractice's orthopedic voice AI in production. Patient details changed for HIPAA — everything else is exactly how it sounded on the line.
Captures the injury and referral, confirms insurance and authorization, and books with the right specialist.
Schedules X-rays and MRIs and books post-op follow-up visits with prep instructions.
Answers from your live plan list and explains referral and authorization requirements.
Triages acute injuries per your protocol, books the soonest visit, and routes emergencies appropriately.
Real call · real EMR lookup · zero humans in the loop. Want to stump it? Call our live demo line →
The fastest-growing channel in healthcare isn't the phone — it's the text thread. PilotPractice holds a real conversation over SMS, answers questions, and writes the appointment straight into your schedule. No app, no portal, no waiting on hold.
Every missed, after-hours and overflow call is a patient who booked somewhere else. Move the sliders to your numbers.
One AI that picks up every inbound call and text — and proactively calls and texts patients to fill your schedule, recover no-shows and bring people back.
We officially integrate with athenahealth, Modernizing Medicine (ModMed), Nextech, Exscribe and 50+ orthopedic and medical systems — reading your live schedule and writing back in real time. No rip-and-replace.
Don't see your system above? That list is what we integrate with today — but it's always growing, and there's a good chance we can connect yours too. Tell us what you run and we'll confirm.
Check your EMR & request an integrationThe same AI runs the front desk for practices across healthcare — each one trained on its own providers, services, insurance and scheduling rules. Explore your specialty:
One-click OAuth or guided setup. PilotPractice reads your providers, services, hours and insurance list automatically.
Port or forward your line and turn on texting — we handle all the telecom. Nothing changes for your patients.
Most practices are answering real calls and texts within 24 hours. You watch it ring.
Every call and text is encrypted, logged and audit-ready. Security isn't a feature — it's the foundation.
Full access. Every integration. No credit card. If it doesn't book you more appointments than it costs, walk away.
Setup takes one call. We do the work — you watch it ring.
