Front Desk Pricing Calculator — Desk Phones, Patient Communication & Voice AI | PilotPractice
From $199/location. Unlimited users. No contracts.

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EHR-integrated desk phones, patient communication, automated follow-ups and a Voice AI receptionist that books straight into your chart. Flat per-location pricing: pick your phones and the bundles your front desk needs.

Your practice

Every plan and bundle is priced flat per location, with unlimited users. Setup is charged once, on your first location only. Every location after the first is 20% off.
$21/mo per additional Yealink desk phone rental, zero-touch provisioned.

Bundles

After-hours, overflow, and calls staff can't reach. Average AI call is about 1.25 minutes.
Your estimated monthly price
$199
$199 per location
One-time setup (first location)$249
Setup with annual billing$0
Estimate only. Bundle pricing applies automatically when every bundle is combined. Unlimited US calling for staff under a fair-use policy. AI minutes beyond 500 per location bill at $0.50/min. Hardware stays PilotPractice-owned and is returned if you cancel.
Plans

One flat base plan. Add the bundles your front desk needs.

Every plan is a flat monthly price per location with unlimited users. Start with the base plan, then add Scheduling & Follow-ups, Reviews & Marketing, or the Voice AI receptionist. Second and later locations are always 20% off, with no setup fee.

Base plan

Phones & Communication

$199/mo
per location · unlimited users · 2 Yealink desk phones included
  • Caller ID opens the patient record (call pop)
  • Two-way patient texting and missed-call text
  • Text to Pay payment links
  • Mobile app and desktop calling for every user
  • Team chat
  • Call recording, voicemail-to-email, call analytics
  • Fax
  • CRM + EMR/EHR integration
  • Essential AI: call transcripts and summaries
  • Number porting and unlimited US calling (fair use)
Additional desk phones $21/mo each. Without phones, the price is the same $199 and staff call from the dashboard or mobile app.
Bundle

Scheduling & Follow-ups

+$149/mo
per location
  • Online scheduling
  • Digital forms
  • Reminders and follow-ups
  • Appointment confirmations
  • Recall and reactivation texts and calls
  • Missed-call text-back, no-show recovery
Requires the base plan.
Bundle

Reviews & Marketing

+$149/mo
per location
  • Review requests and reputation monitoring
  • Website chat-to-text
  • Email marketing, 10,000 emails/mo
  • Bulk texting, 5,000 texts/mo
  • New-lead nurture sequences
Requires the base plan.
Bundle

Voice AI Receptionist + EMR/EHR

+$499/mo
per location · 500 AI minutes included
  • AI receptionist answers 24/7, books into your EMR
  • Every call transcribed and summarized
  • Chart note written to the EMR/EHR
  • Call sentiment scored on the patient record
$0.50/min past 500 AI minutes. All three bundles with the base plan: AI Front Office at $849/mo, save $147.
Setup: $249, onceShipping, zero-touch provisioning, number porting and a remote install call. Charged on your first location only. Waived with annual billing.
Usage, stated up frontUnlimited US staff calling under a fair-use policy. Voice AI: 500 AI minutes included, then $0.50/min. Email and bulk texting allotments as listed. No other usage fees.
HardwareTwo desk phones are included with the base plan; more are $21/mo each. Phones are PilotPractice-owned and returned if you cancel. Unreturned phones bill at $199.
Compared

Same phones. A very different front desk.

Weave bundles phones and texting. PilotPractice wires the phones into your CRM and EHR, then puts an AI receptionist on the line.

PilotPracticeWeave
Base plan per location$199/mo, unlimited users, 2 desk phones, CRM + EHR integration$199/mo, optional 2 Yealink phones
Scheduling / follow-up bundle+$149/mo Scheduling & Follow-ups+$149/mo Coordinate bundle
Reviews / marketing bundle+$149/mo Reviews & Marketing+$149/mo Attract bundle
Phones included2 Yealink desk phones, +$21/mo each after2 Yealink phones, extra phone price not published
Setup$249 once, waived with annual billingOnboarding included, no fee published
Caller ID opens the patient recordYesYes
Call notes written into the EMR/EHRYes, with Voice AI + EMR/EHRNo
AI receptionist that books into the EMRYes, $499/mo, available todayEarly access, price not published
Pricing modelFlat per location, unlimited users, published on this pageFlat per location, quote behind an email gate
ContractMonth to month, 10% off annualNo long-term contract required, discounts on annual
Weave figures are from getweave.com/plans as of September 2026. Verify current terms with Weave directly.

See it answer your phones.

A 20-minute demo on your own numbers, your EMR and your call volume. We'll send the exact quote afterward.

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