Medical Office Scheduling Software
Scheduling without constant phone tag
Manage calendars, auto send reminders,
let patients request appointments
online.
HIPAA-Compliant • Works With or Without a
PMS/EHR Management
As we are new to Pilot, this is one of the best business decisions we made because there has never been a phone call or e-mail that has not been instantly responded to and our issues fixed. We have multiple to refer back to as our “go to” partners.
-Jay S.
Role
I have been working with the team at Pilot Practice for 6 months and they have been a pleasure to work with. They are attentive and punctual. They are great communicators and it really makes doing business with them easy.
-Joe C.
Role
Huge Thank you to everyone at PilotPractice for being so amazing and helping our business grow. We appreciate your knowledge, timeliness and creativity. Highly recommended by us here at – VIA Health & Medspa
Crissol L.
Role
Keep provider schedules full and
the front desk in control
Drag-and-drop, filter by appointment type, and assign ownership in a
click. Every slot links to the patient profile and communication history.
Auto Reminders
Automatically send customized reminders by text. Patients confirm or decline and KloudMD updates your calendar in real time.
- Personalized with name/date/provider
- Text and/or email
- See confirms/cancels via intent
Text-to-Confirm
Let patients confirm by text. KloudMD interprets replies so you know if they’ll arrive, reschedule, or cancel.
- Auto-reply to confirms
- Quick sentiment analysis
- Engaging for patients
Win-Back Messages
Find unscheduled or due patients, then send bulk or 1:1 outreach by text or email right from KloudMD.
- From your office number
- Dynamic fields (name, phone, location)
- Custom Timing
- Segment by type, status, provider, location
Auto Rescheduling
When a patient cancels, KloudMD sends them a text to rebook on your website to keep a full schedule.
- Instant reschedule text
- Dynamic fields (name, phone, location)
- Segment by type, status, provider, location
Review Requests
Request reviews right after the visit to capture fresh experiences and earn more five-stars.
- Manual or scheduled send
- Texted review link
- Deliver automatically
Online Requests
Let patients confirm by text. KloudMD interprets replies so you know if they’ll arrive, reschedule, or cancel.
- Auto-reply to confirms
- Quick sentiment analysis
- Optional manual review
Learn more about our medical office
scheduling software
Results from clinics
Practices feel the impact.
37%
Boost in monthly reviews
20%
Increase in 5-star reviews
Improved
Local rankings
Have an EHR or
PMS? KloudMD
integrates.
You don't need to switch EHR software.
KloudMD connects with your system.
