Patient Texting Software
HIPAA-compliant 2-way texting with patients
Text any patient from desktop or your personal phone from the office number
As we are new to Pilot, this is one of the best business decisions we made because there has never been a phone call or e-mail that has not been instantly responded to and our issues fixed. We have multiple to refer back to as our “go to” partners.
-Jay S.
Role
I have been working with the team at Pilot Practice for 6 months and they have been a pleasure to work with. They are attentive and punctual. They are great communicators and it really makes doing business with them easy.
-Joe C.
Role
Huge Thank you to everyone at PilotPractice for being so amazing and helping our business grow. We appreciate your knowledge, timeliness and creativity. Highly recommended by us here at – VIA Health & Medspa
Crissol L.
Role
The easiest way to reach your patients
Texting is the most effective method of communication to reach most
patients. Use SMS right inside of KloudMD.
Missed Call Text
Follow up on missed calls automatically so new patients don’t look elsewhere.
- Fully customizable templates
- One-tap booking link
- Optional manual review
Busy Auto Reply
When you're too busy to respond to text messages, auto-send a text to let them know you'll respond as soon as your team is available.
- Custom messages
- Save staff time
- Keep patients happy
- Set expectations
Bulk Send
Bring back inactive/unscheduled patients to keep schedules full with targeted blasts.
- Reactivate patients
- Promotions & updates
- Drive engagement
Text the Office
Instead of calling or using impersonal web chat, patients can simply text your office phone number anytime.
- Office phone number SMS
- 2-way communication
- Convenient for patients
Mobile App
Work securely right from your phone, without revealing your personal phone number or information.
- Team chat
- Online scheduling
- 2-way texting
- Reminders
- Reviews
- Calendars/tasks
Learn more about our medical patient
texting software
Results from clinics
Practices feel the impact.
12-18%
Faster average response time
-70-85%
Text reply rate
-60%
of missed calls recovered
via text
Have an EHR?
KloudMD connects
to it.
You don't need to switch EHR software.
KloudMD integrates with your systems.
