Medical Appointment Reminder
Software
Automate appointment reminders for patients
Set and forget customizable reminders that auto-send and keep appointments on time.
HIPAA-Compliant Reputation Management
As we are new to Pilot, this is one of the best business decisions we made because there has never been a phone call or e-mail that has not been instantly responded to and our issues fixed. We have multiple to refer back to as our “go to” partners.
-Jay S.
Role
I have been working with the team at Pilot Practice for 6 months and they have been a pleasure to work with. They are attentive and punctual. They are great communicators and it really makes doing business with them easy.
-Joe C.
Role
Huge Thank you to everyone at PilotPractice for being so amazing and helping our business grow. We appreciate your knowledge, timeliness and creativity. Highly recommended by us here at – VIA Health & Medspa
Crissol L.
Role
Keep schedules on track
Personalized reminders and easy text confirmations keep appointments
top of mind for appointments.
Smart Reminders
Automatically send tailored appointment reminders by text. Patients confirm, cancel, or reschedule, and KloudMD updates your calendar instantly.
- No more manual reminder calls
- Personalize (name, date, provider)
- Text and/or email reminders
- SMS sentiment analysis
Text-to-Confirm
Patients can confirm via text. KloudMD understands replies so you know if they’ll arrive, reschedule, or cancel.
- Auto-reply to confirms
- Quick sentiment analysis
- Engaging for patients
Win-Back Messages
Find patients who are unscheduled or due, then send bulk or 1:1 outreach by text or email.
- From your office number
- Dynamic fields (name, phone, location)
- Custom Timing
- Segment by type, status, provider, location
Intelligent Waitlist
Keep a running waitlist of patients who want a chance to grab an earlier opening. When one appears, KloudMD notifies them.
- Auto-reply to confirms
- Treat More Patients
- No more manual calls
Learn more about our medical appointment
reminder software
Results from clinics
Practices feel the impact.
19%
Fewer no-shows reviews
-70%
Text confirmation rate
50-65%
Of same-day cancels refilled
Have an EHR or
PMS? KloudMD
connects to it.
You don't need to switch EHR software.
KloudMD integrates with your systems.
