Medspa CRM & Patient Engagement Software
The practice growth platform
for medspas
Transform your front desk into a revenue engine. KloudMD captures every lead from Instagram DMs to consultation requests, so you can deliver the flawless client experience that drives repeat bookings.
No obligation
Powering medspa and aesthetic practices nationwide
Medspas lose thousands of dollars monthly…
at the front desk
- High-value leads from Instagram DMs and website forms get lost in cluttered inboxes, never getting followed up on
- Potential clients inquiring about Botox & other treatments wait days for replies—so they book elsewhere
- You're missing critical insights on which services and marketing channels bring in your most profitable clients
Meet KloudMD
The medical spa CRM that helps you capture, convert,
and retain every high-value client.
Centralize every lead from social media, website forms, and calls in one HIPAA-compliant inbox
Build automations that turn inquiries into booked appointments & five-star reviews
Track ROI by procedure and marketing channel to double down on what’s workings
Medspas that run on
KloudMDÂ book 2x MORE
appointments
The front desk is your unlock to more revenue
The complete client journey management
system for aesthetic practices</span?
Website Widget
Turn website visitors into
booked consultations
Your online booking widget lets prospects request treatment consultations and procedure information directly from your site. Everything flows into KloudMD for easy client management & communication.
HIPAA-COMPLIANT PATIENT COMMUNICATION
Two-way calling, texting, and
emailing from one screen
Follow up with consultation requests and treatment inquiries without switching apps. KloudMD’s built-in HIPAA-compliant communication keeps all client conversations organized and secure.
PATIENT JOURNEY TRACKING & CRM
Map the complete
path from lead to loyal client
Monitor each prospect’s journey from website inquiry to booked consultation to completed treatment. Implement client retention strategies with automated follow-ups and status tracking.
MED SPA REPORTING & ANALYTICS
See exactly what drives
medspa revenue
See real-time data on whether your TikTok ads or Instagram campaigns are driving consultation bookings versus just clicks. Optimize marketing spend with detailed conversion tracking.
Automated Lead Nurturing
Keep prospects
engaged until they're
ready to book
Someone asking about lip fillers needs different follow-up than a laser hair removal prospect. Create targeted automated sequences that guide each lead toward their ideal treatment booking.
PERFORMANCE COACHING TOOLS
Monitor and improve front
desk operations
Track follow-up times, call quality, and booking rates by staff member. Use call recordings to train your team on handling high-value treatment inquiries and closing more consultations.
The revenue platform for top medspas
across the country
Treat Medspa
Age Focus Cosmetic Surgery
Getplump
James Christian Cosmetics
Laser Skin & Wellness Center
$250,000 in booked appointment value in 1 month
Lindsay Malachowski
Treat Medspa
We are so pleased that we found PilotPractice. Their team has been incredibly professional and personal, we enjoy working with them and they have created a beautiful website for our Manhattan based Medspa. Having worked in aesthetics for over 20+ years with other teams, I have to say we’ve been very impressed so far, and are excited to continue working and growing our company with them.
Lindsay Malachowski
COO, Co-Founder, Treat Medspa
Book more of the procedures you want
Yes, we sync with your EHR
No need to switch any systems. KloudMD integrates with the EHR you already use, so you can get up and running quickly.
Features to transform your medspa practice
into a more profitable business
Calendar
See monthly, weekly, or daily calendar views and easily assign or move patients to another provider
Telehealth
Consult or follow up with patients virtually with our built-in telehealth platform for medspas
Consulting &
Training (add-on)
A KloudMD specialist will assess the flow of your work to find & fix revenue leaks and capture more leads
Forms &
Clinical Notes
Build all your form templates for intake, consent and more right inside KloudMD.
Invoices &
Payments
Easily send patients invoices so they can pay through our secure Stripe integration.
Tasks
Create tasks for any staff member or provider when they need to take a look. Set up easy auto-reminders
Growth for medspas starts at the front desk
Capture revenue where it’s leaking on day one with KloudMD
All your questions, answered
What kind of practice is KloudMD for?
Our practice management & patient engagement platform is for medspas that want to capture more revenue from their existing lead flow and grow their profits.
How much does KloudMD medspa software cost?
We create stunning, high-converting websites in just 6 weeks. Check out our work here.
Why are we faster than other plastic surgery marketing agencies? It’s simple—we’ve built a streamlined, expert-driven process that delivers exceptional results without the delays.
With a dedicated team of top-tier designers and developers, we ensure your website not only looks amazing but also drives real, measurable results.
What is the difference between an EMR and a medspa CRM?
Pricing is tailored to each project since every website is unique, but rest assured, our design fee will be under $5K.
We’re proud to be the most cost-effective option on the market. While other agencies charge $15K or more and take up to 6 months to deliver, we provide stunning plastic surgery websites in just 6 weeks—all at a fraction of the cost.
How does your consulting offering work?
This is the ultimate question—and you should be cautious with any marketing agency that promises instant results for plastic surgeons.
Organic growth takes time, typically up to six months to see tangible results, but the impact grows exponentially from there. With SEO, patience truly pays off.
That said, we’ll start running Google Ads from day one, meaning you’ll begin receiving qualified leads and new patients within just a few weeks.
Plus, you’ll have a dedicated account manager who will set up monthly meetings to review metrics, track growth, and ensure your strategy is always optimized for success.
What kind of results can we expect?
Yes, but we don’t stop there. We provide your team with a powerful CRM designed specifically for plastic surgeons to effortlessly manage all incoming leads.
Plus, we offer comprehensive training to ensure your team maximizes its potential.
Our lead management system includes a custom widget on your website that provides instant quotes and collects valuable user information.
Each lead is then nurtured with tailored SMS and email campaigns, ensuring we capture every opportunity to convert.
How can a medspa management platform help keep more clients?
Yes, our proprietary CRM is available to all plastic surgery clients at no extra cost.
Is everything HIPAA compliant?
Yes, you’ll have a dedicated account manager who will schedule monthly meetings with your team to review all key metrics.
Additionally, any requests on your end will be handled within 24 hours.
