AI Medical Office Assistant
Take the burden off your front desk staff
KloudMD drives efficiency with AI workflow automation tools for medical offices.
As we are new to Pilot, this is one of the best business decisions we made because there has never been a phone call or e-mail that has not been instantly responded to and our issues fixed. We have multiple to refer back to as our “go to” partners.
-Jay S.
Role
I have been working with the team at Pilot Practice for 6 months and they have been a pleasure to work with. They are attentive and punctual. They are great communicators and it really makes doing business with them easy.
-Joe C.
Role
Huge Thank you to everyone at PilotPractice for being so amazing and helping our business grow. We appreciate your knowledge, timeliness and creativity. Highly recommended by us here at – VIA Health & Medspa
Crissol L.
Role
Your front desk can't work 24/7... KloudMD can.
Meet the AI assistant always backing your front desk team. KloudMD does the admin work that slows them down.
AI Patient-Facing Concierge
Turn missed calls and chats into booked appointments
When someone calls, chats, or fills out a form and drops off, AI steps in fast. It follows up, collects insurance, confirms coverage, and secures deposits
AI Lead Intake Coordinator
Qualify, organize, and route leads automatically
AI qualifies new inquiries based on fit and urgency, summarizes the context in one click, and routes each lead to the right pipeline or person.
AI Customer Service Rep
Answer common questions without pulling staff away
Let AI field the routine questions your team gets every day. It’s trained to know your policies, detect frustration, and route complex issues to live staff.
AI Billing & Insurance Specialist
Help staff deliver outstanding experiences
From verifying insurance to sending pre-visit cost breakdowns, this AI handles the financial details. It takes care of estimates, payment links, and receipts.
AI Operations Assistant
Keep your day from getting off track
This AI watches your pipeline and creates tasks when it spots something urgent or overdue. It sends reminders, tracks deadlines, and alerts you when follow-ups stall
Results from clinics
Practices feel the impact.
8-12%
8–12% lift in call to
appointment conversion
-28%
More missed
opportunities recovered
15%
Reduction in average
handle time
Help your staff accomplish more, without hiring more
Meet the AI assistant always backing your front desk team. KloudMD does the admin work that slows them down.
Convert more inquiries
AI follows up instantly on missed calls, chats, and forms so prospects stay warm and book before they bounce.
Reduce admin overload
From intake to reminders, KloudMD handles repetitive tasks so your staff can focus on patients not paperwork.
Stay on top of every lead
KloudMD integrates
with your existing EHR
Don't stress about switching platforms. KloudMD works with the tools you use, and we're 100% HIPAA compliant.
