A Virtual Patient Coordinator Service

That Streamlines Lead Follow-Up and Increases Revenue

The Virtual Patient Coordinator acts as a member of your team. They handle immediate responses, systematic follow-ups, and administrative tasks.

The ultimate goal of the coordinator is to fill your calendar up with pre-qualified leads saving valuable time for both patients and your practice.

The Virtual Patient Coordinator in Action

Your clinic receives an inquiry through any communication platform
The coordinator follows up immediately, with up to five touchpoints


The coordinator pre-qualifies the lead by following our proven framework


The coordinator then books your calendar with screened prospects

Benefits of Using The Virtual Patient Coordinator Service

Higher Conversion Rates

Through timely follow-ups and five touchpoints, the coordinator provides immediate attention to patients making sure they convert.

Nurtured Leads

Consistent follow-up with leads establishes trust and nurtures the prospect-service provider relationship from the first point of contact.

Efficient Business Operations

The coordinator is an efficient alternative to hiring new employees. They also save you and your patients time by implementing a proven pre-qualification system.

Virtual Patient Coordinator Impact

Client: Just Go Lipo in Scottsdale, AZ

Your FAQs Addressed

PilotPractice’s Virtual Patient Coordinator is an extension of your team but is not officially an employee. You can cancel your month-to-month contract at any time.

Our Virtual Patient Coordinator is trained to follow our proven framework making sure only pre-qualified leads step into your clinic.

Consistent follow-up and pre-qualification of leads have been shown to boost conversion rates, but the results are not guaranteed as they depend on various factors.

You don’t need to be involved in training the Virtual Patient Coordinator as we already put them through a thorough process; you only need to provide platform credentials and they’ll take care of the rest.

The Virtual Patient Coordinator uses different ways to reach out to potential patients, like making phone calls, sending text messages, emails, or using online chat. They do this on multiple days, such as day 1, day 2, day 5, day 7, after they receive an inquiry.

The Virtual Patient Coordinator ensures a prompt response to prospective inquiries, typically within the initial 15 minutes.

Virtual Patient Coordinator Impact
Client: Just Go Lipo in Scottsdale, AZ
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